In a hybrid-first era, true IT modernization requires the seamless alignment of people, processes, technology, and the Digital Employee Experience (DEX). Our AI-driven Digital Workplace and IT Modernization Services integrate ITIL v4 frameworks, Agile execution, Lean IT principles, and Experience Level Agreements (XLAs) to reduce costs, resolve issues 50% faster, and deliver frictionless productivity. Powered by ZerofAI—predictive intelligence embedded across operations—we transform IT into a strategic growth driver.
User Coverage
Uptime
SLA Adherence
Cost Optimization
Seamless Solutions for Hybrid Work Success
Embedded XLAs tie outcomes with employee satisfaction, ensuring cost efficiency and measurable performance improvements.
ZerofAI enables self-healing systems and orchestrated workflows, along with predictive analytics and autonomous issue resolution for seamless operations.
Blending ITIL v4 rigor with Agile execution, we support hybrid workforces and enable seamless adoption of emerging technologies like IoT and GenAI.
Happy Calling™ and AI-driven insights enhance workforce satisfaction while optimizing efficiency, reducing operational costs by 25%.
End-to-end solutions to manage devices, enhance user experience, and modernize IT operations.
AI-powered end-user experience management with real-time NPS/CSAT insights and frictionless productivity.
Proactive monitoring, automated patch management, and zero-touch enforcement for 100% compliance.
Unified management, adoption analytics, and ROI tracking for tools like Teams, Slack, and M365.
AI-driven monitoring, predictive maintenance, and seamless integration for hybrid meeting environments.
Predictive asset tracking, automated refresh cycles, and TCO optimization powered by IoT and AI.
Secure, AI-augmented remote troubleshooting for devices, networks, and SaaS tools—anytime, anywhere.
API-led integration of legacy systems, cloud platforms, and GenAI tools for end-to-end workflow agility.
AI-audited policy design, runbook automation, and crisis-ready TRPs (Threat Response Playbooks).
A leading financial services GCC faced frequent IT disruptions impacting service continuity. By deploying our Zero Incident Framework and 24/7 monitoring, we helped them achieve…
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To scale rapidly in India, a European retail giant’s GCC required a skilled tech workforce across cloud, data, and security. We delivered vetted professionals in…
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A US based tech company needed to modernize its IT infrastructure to support global development teams. We enabled a secure, scalable migration to a multi-cloud…
Learn More
A leading financial services GCC faced frequent IT disruptions impacting service continuity. By deploying our Zero Incident Framework and 24/7 monitoring, we helped them achieve…
Learn More
To scale rapidly in India, a European retail giant’s GCC required a skilled tech workforce across cloud, data, and security. We delivered vetted professionals in…
Learn More
A US based tech company needed to modernize its IT infrastructure to support global development teams. We enabled a secure, scalable migration to a multi-cloud…
Learn More
Reach out to us for any questions or support. Our dedicated team is here to provide prompt and helpful assistance.
With ZeroFAI, clients see 20-30% TCO reduction in Year 1 by automating workflows and retiring legacy tools.
Yes. Our AIOps tools auto-resolve 65% of O365 login/access issues in <5 mins.
SLAs measure “Did IT fix it?” XLAs answer “Did employees feel it was fixed?” We track both.
Absolutely. ZeroFAI operates within air-gapped environments with SOC 2 compliance.
