Provide advanced desktop support for end-users including troubleshooting hardware, software, and network issues.Install, configure, and maintain desktop systems, applications, and peripheral equipment.Manage and resolve escalated tickets from Level 1 support.Coordinate with other IT teams to ensure the stability and efficiency of IT infrastructure.Document and record all support activities through the ticketing system.Conduct regular system checks and maintenance to ensure optimal performance.Assist in software deployment and updates.Provide technical guidance and training to junior support staff.
Our Presence
Trusted Presence, Global Relevance
DELHI
No.1, Mohammadpur, Bhikaji Cama Place, New Delhi - 110066, India
