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Terms & Conditions

Detailed guidelines defining user rights, obligations, and service usage policies.

These Terms of Service apply to the ordering, purchase and delivery of Products and services on https://www.teamcomputers.com. Products purchased through the Webpage are sold and distributed by Team Computers Private Limited (‘TCPL’\ or ‘Team Computers’ or ‘Seller’). This Webpage is managed and operated by TCPL and all responsibilities and liabilities in respect to operating this Webpage is on TCPL only.

The Products on the Webpage are only available for purchase in India.

Please note that when you access and use the Webpage for a purchase transaction, your information will be collected and stored in accordance with the terms of use and privacy policy provided by Team Computers & inter alia, through registration requirements

Orders

You can place an order for the Products by following the instructions on the Webpage. We will email you an order confirmation after we have received your Order (“Order Confirmation”). An Order Confirmation or processing of your Order does not constitute acceptance of your Order. All Orders are subject to our acceptance.

We reserve the right (at our sole discretion) to decline, reject or limit your Order, for various reasons including, if:

  • You do not accept these Terms and Conditions (including the Privacy Policy); You do not provide a valid shipping address within India or wrong address;
  • Your payment for the order is unsuccessful;
  • The Product you have ordered is not available or will not be available within 5 days;
  • The information you provided us is incomplete or inaccurate;
  • Products ordered are for commercial resale and not for self-consumption;
  • Multiple items ordered at the same address or using the same mobile number or e mail address;
  • Bulk quantity of items ordered;
  • Any malpractice used to place the order; or
  • Any other criteria as deemed fit by Team Computers.

If we decline, reject or limit your order after you have made payment, we will notify you and refund the amount paid. If there are any errors on the Webpage that affects your order or if there has been an error in the price of the Product you ordered, we reserve the right to correct the error and will endeavor to notify you of the same. In such a case, you may either choose to purchase the Product at the correct price or information, or cancel your order via portal / email and we refund you the amount paid.

Prices and Offers

All prices are in Indian Rupees and unless specified otherwise, include all applicable taxes and standard delivery charges. All promotional prices are final prices and cannot be clubbed with other existing promotional offers. Offers, prices, specifications and availability may change or be withdrawn without notice.

We take no responsibility for any editorial, photographic or typographic errors, and may correct any errors and change or update information on the Webpage without prior notice. Subject to a reduction in price in accordance with the succeeding paragraph below or unless a change in price is caused by our error, any change in Product price will not affect you once we have issued you with an order Confirmation.

Payment and Payment Methods

The total amount specified on the checkout page is the amount payable. We accept payment by valid Visa, AMEX, Diners and Master credit cards/debit cards, electronic wallets, UPI or other payment modes as enabled on the eStore. Your credit card will be charged at the point of purchase. We are not liable for any fees incurred by you as a result of your chosen payment method. In certain circumstances, we may require a re-authorization for your chosen method of payment. However, you will not be charged twice if this occurs

You, as a Buyer understand –

  • Accept and agree that the payment facility provided is neither a banking nor financial service but is merely a facilitator providing an electronic, automated online electronic payment for the Transactions on Webpage using the existing authorized banking infrastructure and payment gateway networks.
  • Upon initiating a transaction, You are entering into a legally binding and enforceable contract with Team Computers to purchase the products and /or services by using the payment facility.
  • You, as a Buyer, may agree with the seller through electronic communication and electronic records and using the automated features as may be provided on any extension/ increase in the dispatch and/or delivery time and the transaction shall stand amended to such extent.
  • You, as a Buyer, shall be entitled to claim a refund of the transaction price (as Your sole and exclusive remedy) in case You do not receive the delivery within the time period agreed in the transaction or within the time period as provided in the Policies, whichever is later. In case you do not raise a refund claim on Seller using Web Page features within the stipulated time then this would make you ineligible for a refund.
  • Refund: For damaged/ defective items, the seller will issue a refund if the item cannot be repaired or replaced. In any case, where a refund is required, Team Computers needs to authorise that refund. Refunds once initiated and approved will be credited to the customer’s account within 3 weeks of authorization.
  • Cash on Delivery provision is not available at present as a payment method.
  • Refund shall be made in Indian Rupees only and shall be equivalent to the transaction price paid by the customer in Indian Rupees.
  • In case of any coupons, subvention, discount or cashbacks provided to the customer, refund shall be net of the coupon value, subvention, discount or cashback availed by the customer in Indian Rupees.
  • Refund shall be subject to You complying with Refund Policies.

Team Computers reserves the right to impose limits on the number of transactions or transaction price received from a single Valid Credit/Debit/ Cash Card / Net Banking /electronic Wallets, UPI and such other infrastructure or any other financial instrument directly or indirectly through payment aggregator or through any such facility authorized by Reserve Bank of India to provide enabling support facility for collection and remittance of payment or by an individual Buyer during any time period, and reserves the right to refuse to process Transactions exceeding such limit.

Team Computers reserves the right to refuse to process Transactions by buyers with a prior history of questionable charges including without limitation breach of any agreements with Seller or breach/violation of any law or any charges imposed by Issuing Bank or breach of any policy.

You acknowledge that Team Computers will not be liable for any damages, interests or claims etc. resulting from not processing a transaction/transaction price or any delay in processing a transaction/transaction price which is beyond our control.

EMI

Bank’s EMI on the Webpage could be on the customer interest bearing model. EMI is at the sole discretion of the banks/ issuers/ Non Banking Financial Companies (NBFCs) at an applicable rate of interest. All EMI related queries are between You & the banks/ issuers/ Non Banking Financial Companies (NBFCs). Sellers shall not take any responsibility under any circumstances with regard to any dispute between You and banks/ issuers/ Non Banking Financial Companies (NBFCs).

 

SHIPMENT & DELIVERY

Order Fulfillment

Orders received shall be fulfilled by Team Computers or authorized local partner of Team Computers nearest to the delivery address mentioned in your order. The product invoice for the purchase will be issued by the party fulfilling the order.

The orders will be shipped to the address entered in the shipping address field at the time of placing the order. Team Computers / sellers will not be responsible for any delay caused by the incorrect shipping address entered at the time of placing the order.

You can place orders for any of the products listed on the Webpage. Acceptance of the order is subject to both payment and stock availability. Seller(s) however reserves its right to refuse to execute any transaction/s with any customer without assigning any reason(s) whatsoever.

Delivery Time Frame: The products shall be delivered within a maximum time frame of 6 weeks from the date of placing the order. Team Computers will not be held responsible for any delay or failure to comply with our obligations under these conditions if the delay or failure arises from any cause which is beyond our reasonable control.

Sellers or their authorized delivery partners reserve the right to restrict delivery to specific locations or delivery facilities. Specifically, sellers shall not deliver any goods to MailBox locations.

Product Receipt and Acceptance Confirmation Process
Please ensure that you inspect the shipment as soon as you accept it from the courier / logistics service provider. In case of any physical damage to the outer or inner packaging, either refuse to accept delivery or accept delivery only after putting a suitable remark on the proof of delivery receipt document. Sellers retain the right to withhold refund/replacement of the damaged product if you fail to put a note about the nature of damage on the courier receipt confirmation slip.

In case of any damage to the actual product, you are required to inform the customer care (Number / Email ID to be defined) within 24 hours of receipt of the product post which we shall not be liable in any manner for refund/replacement against the damage or any product related issues.

CANCELLATION AND VARIATION BEFORE DELIVERY

Unless otherwise provided in these Terms and Condition belows, Orders cannot be cancelled or amended after the Order is confirmed.

  • Team Computers reserves the right to accept or cancel orders for any reason. You agree not to dispute the decision made by the seller and accept the seller’s decision regarding the cancellation. Seller(s) also reserve the right to cancel your order in case of:
  • Problems identified by the credit and fraud avoidance department.
  • Inaccuracies or errors in Product or pricing information.
  • Limitations on quantities available for purchase.
  • Products ordered for commercial resale and not for self-consumption;
  • Bulk quantity of items ordered;
  • Invalid address given in order details;
  • Any malpractice used to place the order;
  • Any other criteria as deemed fit by Team Computers
  • Any other reasons beyond reasonable control of Seller

The Seller may also require additional verifications or information before accepting any order. Sellers will contact you if all or any portion of your order is cancelled or if additional information is required to accept your order. If your order is cancelled after your payment has been debited,, the said amount will be returned back at your Issuing bank from where the transaction was made.

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