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As the gaming industry continues to grow and evolve, so do the potential security threats that come with it. In 2023, we can expect to see several emerging gaming security trends that aim to address these threats and ensure a safe and enjoyable gaming experience for all.

• Enhanced Two-Factor Authentication: With cyber attacks on the rise, game developers will focus on improving their security measures by implementing enhanced two-factor authentication (2FA). This will help prevent unauthorized access to user accounts and reduce the risk of identity theft.
• Cloud-based Security Solutions: As more games move to the cloud, security measures will need to adapt to this new environment. Cloud-based security solutions will be developed to help protect against DDoS attacks and other cyber threats that can impact game servers.
• Increased Use of AI: Artificial intelligence (AI) will be used to improve gaming security by identifying and preventing potential threats. Machine learning algorithms will be implemented to analyze user behavior and detect any suspicious activity that could signal a cyber attack.
• Biometric Authentication: Biometric authentication, such as facial recognition and fingerprint scanning, will become more commonplace as a means of securing user accounts. This will make it more difficult for hackers to gain access to personal information and reduce the risk of identity theft.
• Blockchain Technology: Blockchain technology will be increasingly used in gaming to help secure transactions and prevent fraud. By using a decentralized ledger, players can be assured that their transactions are secure and cannot be altered.

As the gaming industry continues to evolve, so must its security measures. By adopting these emerging trends, game developers can help ensure a safe and enjoyable gaming experience for all players.

Eureka Forbes Limited is an Indian multinational consumer goods company based out of Mumbai, India.

The organization had been using a traditional emailing solution with no collaboration tools across the organization. Telephonic phone calls were the go-to means for all communication. It was also a task to have emails on mobile phones and desktops synchronized at all times. For employees, setting up recurring team meetings was also a big hassle and mostly limited to managers and above-level only. This led to a lot of to and fro in day-to-day operations further bringing the productivity down.

As a partner, Team Computers helped Eureka Forbes embark on their Cloud Journey. Once decided the total time of migration was mere 3 months for 2900+ users. To enable collaboration and communication, Google Workspace was the chosen platform being highly secured for enterprises and trusted by 6 million users already.

See our customer’s journey with his testimonial!

Features like “Google Chat” and “Google Meet” were extremely well seeped in to connect and collaborate on projects. With editors like Docs, Sheets, and Slides, real-time editing, and commenting were possible, maintaining a single version of the truth all the time. Using Meet, the control was in the hands of the organizer, to set up meetings as needed without any limitations. Features like Recording the meetings, host controls and picture-in-picture mode help get more out of these meetings. The power of mobility, access to your data, and work from anywhere was a real game changer at Eureka.

“Mobility is one of the best features of Google Workspace. Whether it be from the office desk, driving seat, or our couch, we can now resume our work from where we left hours ago, anytime, anywhere on our mobile phone. Google Workspace has truly empowered our workforce to go hybrid and collaborate better.”

 

CIO and SVP Eureka Forbes Ltd

Khushru M. Mistry

 

The last thing that any business owner wants to face is the consequence of downtime because it causes a significant loss and creates a dent in their reputation when sustained for a long time.

When the systems, server, or network stops functioning the way they should, it’s called downtime. It trims down business productivity significantly because employees sit involuntarily idle, which indirectly leaves a negative impression on service clients who always expect high performance. In other words, downtime can leave any organization paralyzed.

The only solution to downtime is to work upon a comprehensive business continuity plan. At present, maximum businesses sign an annual maintenance contract (AMC) to ensure 24×7 uptime.

Let’s learn how your business can thrive if you join hands with an experienced AMC service provider.

Experts will look after your business

Being ready with infallible backup means keeping your business in a pole position because, in such cases, the issues can quickly be fixed when things go haywire. By signing an annual maintenance contract, you will be able to keep your mind at ease, as you will know that experts are just one call away to fix untimely and unexpected issues.

The best part of choosing an experienced AMC company is that you get assistance from diligent experts that know how to wipe out issues from the root so that the same problem doesn’t arise frequently. Of course, you’ll notice a price difference when you try to join forces with the top AMC service provider, but you’ll enjoy zero incidents of extended downtime.

Emergency support

Indeed, emergencies are unpredictable, but you can stay prepared, at least for the sake of keeping control over things when the situation is worse. Generally, things feel out of control when no immediate IT hardware support is available. Software-related issues can be fixed remotely, but you need an IT professional to combat hardware issues. It shouldn’t be taken for granted because your business integrity will come under scrutiny if your servers have a hardware issue.

There was a time when businesses opted for a hardware break-fix model because it is based on the fee-for-service method, but the only issue with this is you can’t get solutions on an urgent basis. It means many precious hours are wasted searching for the right partner, making you feel helpless during that time.

In contrast, when you pay for an AMC service, you can call for the maintenance service any time to get issues resolved instantly. It means that you don’t have to struggle to find the right people during emergencies. And your business will be back in action in no time. In short, you will enjoy hot standby provisioning.

Focus on core business activities and leave maintenance worries behind

By opting for an annual maintenance contract, you can stop worrying about non-core business activities like maintenance and focus on core ones to keep your organization growing. What’s more, you can leave all your worries behind by simply discussing SLA (Service Level Agreement) thoroughly with your AMC service provider.

It’s a no-brainer that when all your equipment is in perfect condition, your employees will be able to raise their performance bar while working on delegated tasks. When everyone gives their best, your business is likely to reach new heights.

Save a significant amount of money

Maintenance has always been an expensive affair for those companies that take matters into their hands. It is because having a significant number of employees in three different shifts only to deal with downtime can burn a hole in your pocket. Plus, you have to shell out money to bring the tools required for maintenance at your disposal. There’s no guarantee that your inexperienced team can step up when the time comes.

Therefore, the best and most effective way to make financial management easier is to partner with the right AMC provider, as it only requires an annual payment. Then it will be their responsibility to tune up the tools.

Summing up

Keeping computer systems, servers, networks, etc., in the best shape is paramount for businesses of all sizes. It is worth going to extraordinary lengths to achieve this because downtime can otherwise bring down your business’s credibility. The ideal way to secure 100% uptime is to sign an annual maintenance contract (AMC) and let the experts take care of your maintenance issues when the time goes against you.

Here, we have elaborated on the benefits of joining hands with reliable AMC service providers like Team Computers. We hope you make the best decision for your business.

Introduction

The ‘busy’ in business means there are numerous everyday things you need to look into as part of running an operation, firm, concern, or company. From staffing to marketing, customer support to quality checks, you single-handedly manage all of these. 

But your IT assets – the different kinds of software installed, the hardware and equipment supporting them, and your servers – need servicing and maintenance too. 

Maintaining these resources is a time-consuming activity. Moreover, you require expertise and experience in IT solutions to keep this aspect of your overall infrastructure running smoothly without hiccups.

That is why you need to have an annual maintenance contract with an IT solutions partner (or AMC partner). A well-established and reputed IT solutions company (your AMC partner) will understand all your IT systems and infrastructure in greater detail than you. 

They will also be able to foresee and troubleshoot problems even before they arise. Thus, they ensure you have a minimum period of downtime and nonstop, glitch-free operations in all your branches.

Why You Should Have an Annual Maintenance Contract?

There are specific reasons why you should have an annual maintenance contract (AMC) partner.

1. Let the experts handle the hassle.

As mentioned above, you have your core competencies and bottom lines to think about. So maintenance, servicing, and taking care of the IT aspect of your infrastructure is best left to the experts. 

An IT solutions company that is your AMC partner has personnel who are well-trained in this field. They have the right kind of exposure in handling IT issues. They can offer you solutions that genuinely enhance the efficiency of your IT infrastructure. You alone won’t manage all of this.

Besides, you are explicitly paying your AMC partner to troubleshoot issues and find cost-effective and time-saving IT solutions for your firm or company. In the long run, this will prove a wise decision for you.

2. Enjoy round-the-clock service.

When you have an AMC partner around, you are at guaranteed peace of mind 24×7. These professionals are available for you throughout the day, month, and year. No matter what odd hour you contact them at, they are always at your service to ensure smooth operations and functioning of your IT systems. 

Suppose your systems were to crash or break down at any emergent time or a crucial phase of any of your other operations. Worry not, for your AMC partner has got your back. This aspect is an essential feature of the IT solutions company’s services.

3. Trust the experts.

The staff at your AMC partner company is professionally trained and possess extensive knowledge about IT systems. They also have considerable experience and exposure in troubleshooting and maintaining the same. 

So your AMC partner is the right choice and relevant person to go to whenever you face downtimes or other similar glitches. 

In addition, the annual maintenance contract is binding on both you and your AMC partner. Hence, they have an obligation towards serving you in the best possible manner. You know your IT infrastructure is in safe hands when you have a trusted name as your AMC partner.

4. Make the most of the partnership.

An AMC partner does not merely care for your software inefficiencies, glitches, and downtimes. They also advise you on maximizing the capacity of your IT systems and getting more from less. 

It is a bonus, as you are investing in more productivity by having an annual maintenance contract partner on board. Your AMC partner’s in-depth knowledge and awareness about how to optimise your existing systems translate into higher profit margins for you, ultimately.

Your AMC partner truly lets you do more, expect more, and earn more from your existing IT framework.

5. AMC partners are critical business assets.

By far, the most crucial role and function of an AMC partner is to keep all IT systems in good running condition. It ensures minimum-to-no downtimes, server or client issues, and finally, business continuity. 

Your business concern is like a significant automobile or a train with numerous wheels. All the wheels have to be continuously moving forward in one direction for any motion and for the automobile to move ahead.  

Your AMC partner is like the ship’s captain, steering all the IT processes and systems forward in the desired direction and ensuring no obstacles to running the business.

Conclusion

A good AMC partner is trustworthy, and you can safely share with them inside knowledge about your IT systems without fear of misuse. They also prioritize you above everything else when delivering solutions. 

It is equally important to have a trusted name as your AMC partner. Good reviews and word-of-mouth are great ways to identify reliable IT solutions companies.

Introduction

Your IT assets come in all shapes and sizes. From the obvious (computers, routers, and other physical equipment) to intangible software assets, most modern businesses couldn’t function if they didn’t have access to these systems.

The computer network and various softwares supported with durable hardware and devices are the lifelines of any modern business concern. These assets ensure that business continuity is achieved glitch-free and in a seamless manner. 

But IT assets, like any other type of asset, need constant monitoring, maintenance, and care to function effectively and perform optimally.

If you want to ensure the smooth functioning of your IT assets, you will need to constantly assess their performance and foresee any problems in their functioning. You will also need to troubleshoot their functions and have solutions in place beforehand. These problems could be as fundamental as downtimes occurring or not enough memory for the various programs to run, to other, more complex issues.

This point is where an IT asset care partner comes in. An IT solutions company has professionals with sound knowledge of all IT-related aspects of running a business. They know the nature of problems arising in IT assets and how to go about resolving the same. 

Hence, an annual maintenance contract (AMC) with an IT Solutions company is an excellent step in ensuring that all IT systems are running smoothly. They also make sure that there is no hindrance to business continuity.

How to take adequate care of your IT assets?

Let us understand how you can take care of your IT assets.

1. Be proactive in the supervision of the functioning of your IT assets:

From the very start, have systems and mechanisms to foresee and prevent any problem or pitfall. 

In any concern, company, or office, the entire IT infrastructure is an intricate process comprising many secondary or accessory operations. A glitch occurring in any one of these will affect the functioning of the whole system. 

Hence, it is essential to foresee where, when, and how an IT asset is bound to falter or malfunction. Also, your annual maintenance contract with an IT solutions partner should cover for and make arrangements towards providing solutions for such slip-ups or malfunctions.

The above is an essential step towards ensuring smooth operations and business continuity. These solutions act as backups or support systems and provide your IT systems never fail; or, if they do, they get back on track ASAP.

2. A Centralized Ticket Management System is Great for Coordination and Increased IT Efficiency:

What exactly is a centralized ticket management system? 

Suppose an issue or problem crops up, or even if any individual or personnel has a doubt or query. In that case, the system raises a ticket so that you can resolve these concerns publicly and openly. 

The information and insights shared then can be utilized by others to operate the IT assets and systems more efficiently. You must insist that your IT solutions partner have a centralized ticket system in place as part of the annual maintenance contract (AMC).

A ticket management system that is not centralized, or more obscure will pose difficulties for the resolutions of the problems. It will also make the entire resolution process remain relatively unknown to others in the organization. 

Hence, everyone cannot share the experience. So, you might have the same problems repeatedly occurring, just because people did not get the solution right away when the problem occurred the first time.

A centralized ticket management system is also great for smooth coordination between personnel needed to resolve issues. This way, all equipment and know-how necessary for troubleshooting must be available in just one place.

Indeed, a centralized ticket management system is an absolute must for the smooth functioning of your IT assets and the continuity of your business without any obstacles.

3. Automation of Incident Flow Management: A Must for Minimizing Downtimes:

Let us first break down this rather complex-sounding statement. An incident, or to clarify, an adverse event, is a glitch, shortcoming, or fault that occurred in some part of the software system, leading to performance compromise of the IT assets of any organization. 

So, an incident flow management system records all the steps taken to rectify situations like above and details like how the troubleshooting took place, the mechanisms and professional expertise needed to do so, etc.

An automated incident flow management system means that your IT infrastructure automatically notes information like above and makes it a part of its systems. 

It is like your IT infrastructure is self-updating its compilation of solutions and inputting details of how it reached the solution or how it resolved the problem. This step is crucial to foresee and avoid similar issues in the future.

Ultimately, such automation of incident flow management helps reduce downtimes and thus enhances business continuity. You should ensure that your IT solutions partner provides such automation.

How to choose the right AMC partner? 

Now, let us talk a little about what separates a great IT solutions (AMC) partner from others? 

What exactly do you look for when choosing an IT firm as your AMC partner? 

In our opinion, the following characteristics make for an ideal AMC partner to have an annual maintenance contract with.

• Pan India presence: 

Such an IT Solutions Partner should have offices all over India so that you can choose the office closest to the location of your business. 

The problems arising in business continuity differ from place to place. If your IT partner is based in the same location as you, they will better understand your business and its challenges.

• An IT solutions (or AMC) partner emphasizing processes: 

The IT firm you have an annual maintenance contract with should be process-oriented. They should have a firm grip on the various processes as part of your IT infrastructure and know-how to resolve issues. 

Good knowledge and awareness about the different IT processes will make a strong base for your IT partner to provide satisfactory service.

It is important for them to achieve the goal of zero adverse events or incidents.

• Expertise of personnel who constantly innovate: 

Ensuring that the IT assets of any organization operate smoothly and optimally requires a lot of problem-solving and foreseeing the occurrence of problems before they occur. 

The professionals of your IT solutions company should have sound knowledge and experience, and they should work on constant improvement of systems and innovation.

Lastly, it is better that you have just one AMC (annual maintenance contract) partner for all your branches and offices. Such a partner should be trustworthy and flexible in their approach towards maintaining your IT assets.

What a night it has been for Team Computers!! We won 2 significant awards last week, in the Ignite Enterprise Meet 2022 under the categories of “Best Partner Mac Business” and “Best Partner Developer Program”. Our journey with Apple started three decades ago, and it has only been growing stronger ever since.

In 2018, Team Computers became India’s first Apple Authorised Enterprise Reseller, and last week, Team Computers hit another milestone in the annual partner event ‘Ignite Enterprise Meet 2022’ by Redington & Ingram!

Team Computers has emerged as a leading IT Infrastructure and Information Solutions Provider and we’re humbled and honoured to be recognised for 2 big wins! What started as a 20-member company, is now hitting a huge milestone with over 3,500 members. Onwards and Upwards!