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Windows 11, Latest updates and more

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Windows’ latest operating system is out and there sure are some interesting features to talk about, with changes ranging from improving overall visual experience to improving multitasking capabilities. Windows 11 is also faster, more battery efficient and a centralised cloud powered start menu,that dynamically changes with respect to the day/night or even the content you’re working on!

Let’s take a closer look at the new and improved features of Windows 11

Made to Multitask

Image Courtesy : Microsoft .com

Windows 11 is focused on optimising your productivity with several features such as Snap Layouts, Snap groups, Desktops, all to properly organize your activity, having separate screens for work, leisure time and other such activities, hence helping you maintain proper work-life balance. Multi-Tasking is much easier as you can even organize your apps to appear side by side and easily keep track of what’s going on. All this is done while maintaining a clean, uncluttered, personalized visual.

A better Microsoft Store

Image Courtesy : Microsoft .com

The new Microsoft Store has not only been optimized for speed and security but is also a one stop location for all the content you love to read and watch! A new pop up store has been designed to make it all the more easier to install applications directly from the browser, without taking you away from the work you were doing.Windows have also created a new, more open ecosystem for developers, allowing them to bring any app whether built on Win32, Progressive Web App or any app framework.

An Improved, secure IT Experience

With data in the modern world, being ever more susceptible to hacks and attacks, Windows 11 gives us a zero trust-ready operating system which is quite useful in securing data as well as access across all the devices we own. Windows has always stood firm on their App Compatibility promise. App Assure is a newly introduced service that solves any issue that apps with more than 150 users might face, free of charge!.

More ways to Connect to the world

Image Courtesy : Microsoft .com

Windows 11 has made it easier to stay connected to the world around us. AI powered Widgets bring you news and content which is customized to your likes and interests allowing you to take a much needed break when required. Online meetings are now much easier, with smart cameras that blur background movement and reduce visual clutter. Chat from Microsoft Teams is now introduced in the taskbar, making it much easier to quickly connect to all your contacts no matter the device they’re on. You also now have the option to mute/unmute during meeting directly from the desktop toolbar!

To know more about how Microsoft Devices can help boost your Business productivity contact us at  sales.india@teamcomputers.com

The 5 Best Business Laptops for Working From Home in 2021

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A powerful business laptop is extremely important for today’s professionals. Whether you’re working remotely or constantly on the road, whether work involves heavy coding or editing spreadsheets and writing emails all day, You’ll need a fast, efficient business laptop with a long-lasting battery that also keeps your data safe and secure.

Here are the top 5 business laptops of 2021!

So here’s a list of the top 5 business laptops that go a long way in boosting your work from home productivity –

  • The Macbook Air M1

    The M1 chip has certainly taken the tech industry by storm, with its superior speed and performance making it a benchmark for all other laptops to follow. It’s not just the processor however but it also contains the longest battery life in a MacBook to date, giving you an amazing experience while handling CPU-intensive applications like Adobe Premiere and Photoshop with little to no lag and complaint. On top of all this, The MacBook Air M1’s webcam quality along with its Dolby Atmos Audio gives you the premium work from home experience you deserve.

  • Surface Laptop 4

    The Surface Laptop 4 has everything you need in a top notch business laptop, from amazing performance speeds to long lasting battery life all packed in a beautiful ultrathin lightweight chassis. It also packs an IR camera giving your security a serious boost enabling you to sign into your system with Facial Recognition. With 16 GB of RAM and the Intel core i7-1135G7 CPU the laptop is able handle several intensive tasks with little to no slowdown or lag. When you also factor in the 13.5 inch Pixel display, which gives you fantastic picture quality and exquisite detail, The Surface Laptop 4 is surely an excellent all round choice for today’s corporate professional.

  • Dell Latitude 7000 series 2 in 1

    The Dell Latitude 7000 is not only extremely travel friendly, with its lightweight placing the laptop at only 1.6 kgs, but its magnesium alloy body also gives it a strong sturdy build. It also comes with a TPM (Trusted Protection Module) which is quite useful with enterprise data prone to more and more attacks by the day. Last but not least, when It comes to performance and processing speeds, The Dell Latitude 7000 is able to multitask extremely well, easily switching between multiple spreadsheets, while being able to simultaneously browse with several apps, making it an excellent choice for the businessman constantly on the go!

  • HP Spectre x360 (2021)

    The HP Spectre x360 powered by Intel’s latest 11th gen processors is extremely fast, responsive and is able to handle several different tasks speedily with little to no heating issues. Another exciting feature is Sure View, which makes it impossible for Visual hackers to steal your corporate information by showing less than 1.5% of the screen for unwelcome strangers, viewing from a 45 ° angle. If that wasn’t enough, it also has a fingerprint scanner to keep your work safe and secure. With an excellent battery life of over 11 hours and sleek polished diamond-shaped edges, The HP Spectre x360 is an excellent choice for users who want a laptop with top of the line specs as well as security measures that protect your data at all costs.
  • Lenovo Thinkpad Yoga 2 in 1 business series

    The Lenovo ThinkPad Yoga 2 in 1 business series has several exciting features. Firstly with the new Lift & Lock feature, the ThinkPad allows you to rotate its lid 360 ° allowing you to easily adjust its viewing mode, while at the same time locking its Keys in place to make sure no mishaps happen. It is also extremely durable and is built to work in extreme temperatures and is extremely drop resistant. With Intel Core i5-4200U CPU, 128GB SSD and 4GB of RAM, the Lenovo ThinkPad is able to perform most business tasks efficiently, all while maintaining a battery life up to a respectable 8 hours, making this Laptop an extremely viable option for all office as well as work from home needs.

In the hybrid workspace of today, A top-notch Business Laptop is extremely crucial. Why wait? To invest in a laptop that meets all your business requirements and more, contact us at sales.india@teamcomputers.com

7 Reasons Why Cloud Migration is the top priority for C-suite Executives in 2021

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The pandemic has highlighted that only those businesses who have the ability to rapidly adapt and respond to unplanned business disruptions can survive the market. With Covid 19 showing no signs of easing, Cloud Migration is bound to accelerate. While business leaders are busy taking steps closer towards Digital Transformation, they choose to let someone else manage the trouble of their server gear.

Business and IT pioneers across the world are replacing their legacy, on-premise infrastructure with a scalable, economical and agile infrastructure over the cloud. Now is the time for all executives across the C-suite to accelerate the transition to a cloud-centric IT model. From decreased IT expenses to speeding up innovation, there are many convincing motivations to set out for Cloud Migration. However, making this progress isn’t simple without an all-around created plan, cloud capabilities and skill sets.

Here, we feature the 7 most compelling motivations why we see businesses opt for Cloud Migration

#1 Consolidating Data Centers
Thanks to the power of cloud computing, organizations don’t need to deal with their on-premises data centers anymore. IT leaders can outsource backend roles to third-party cloud suppliers and redistribute their organization resources to higher-value processes and initiatives. Furthermore, organizations can unite tasks and distribute access to cloud services depending on the situation, thus increasing enterprise efficiency.

#2 Business Agility
Business Agility is key in the current global economy scenario. Access to flexible, on-demand IT assets is significant for staying up with competitors and quickly transforming industry dynamics. In the cloud, more than 99% of what you need is accessible on-request. Companies don’t need to wait for weeks or months for hardware spares and installations. Instead, they can rent important capacities directly from CSPs (Cloud Service Providers) and go live immediately.

#3 Reduced IT spends 
One of the most common reasons why businesses opt for Cloud Migration is to reduce IT costs. In the cloud, IT leaders can right-size their computing assets without a hassle, as per exceptional business needs and cut inefficient spending. Instead of estimating the future capacity requirements, the organizations can fine tune on the go, as well as remove the IT hardware and on premise assets which are unnecessary.

#4 Secure Infrastructure
Security will keep on being a significant area of concern going forward. By cloud migration, businesses can modernize IT framework as per the best industry practices and shield their applications from various malware attacks.

One thing to remember is that numerous leaders wrongly think that the actual cloud is the thing that makes organizations secure. But in reality, the cloud empowers groups to execute the security protocols, administration, and compliance guardrails they need for their specific business processes.

#5 No more End-of-Life concerns 
For many companies, the choice to cloud migration is affected by end-of-life timelines for their business critical IT infrastructure – both hardware and software. IT pioneers today would prefer not to deal with rigid licensing agreements and long-term contracts anymore.

Luckily, cloud solves this challenge. Businesses don’t need to stress over application life cycles or agreement terms, as they can pay for what they use for essential cloud capabilities and take advantage of updates as they come available. Organizations can get the latest updates quickly without signing any rigid, long term contracts.

#6 Speeding up Growth
Innovation is at a higher priority today than ever, with regards to organization development. Regardless of whether it be through natural extension or mergers & acquisitions. Organizations in the cloud can integrate new acquisitions to existing platforms much more simply and hassle free. Likewise, they can scale up quickly with business needs, with the auto-scaling function and flexible data management services.

#7 Empowering Digital Transformation
Many organizations are undergoing digital transformation to create incremental value out of existing resources. On account of latest advances in cloud computing, leaders can digitize their core functionality much more efficiently, including CRM, SAP, data analytics, etc.

Cloud migration can help in enhancing the productivity of workforces, innovate, and unlock new revenue sources in the competitive market. Once on the cloud, the conceivable outcomes are huge!

Lets move to the Cloud

Realizing the Cloud Migration benefits is possible if you can effectively move your on-premises IT setup to the cloud without any issues. As a cloud expert, we understand the difficulties that organizations face with regards to making the transition without disturbing existing tasks.

Fortunately, we at Team Computers have an expertise in hassle-free Cloud Migration of the existing infrastructure. Through our Migration & Deployment Services, we ensure the organizations have an easy transition to the cloud.

Visit us to know more.

WWDC 2021 : The biggest updates from Apple’s Annual conference!

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Apple’s Worldwide Developer Conference is an annual event that unleashes Apple’s latest software and Technologies. The event has been virtual since last year due to Covid 19 precautions. On 9th June 2021, The Action-Packed WWDC 2021 kickstarted with a small keynote from Tim Cook on the importance of privacy and how new Apple devices are coming up with a doubled privacy shield. Apple announced software updates of iOS, macOS, iPad OS, and watchOS. All these updates will be released to Apple users by the end of this year.

Here are a few exciting announcements of Apple’s biggest event of the year WWDC21

Maintain Work-Life Balance with iOS15

Source – Apple.com

Apple Announced FOCUS, a tool to prioritize time and energy in the present events and tasks. FOCUS helps you track activities that are currently of high priority i.e whether one wants to focus on Fitness, reading, or office work. Facetime allows you to schedule meetings, screen share, or use portrait mode in video meetings. Customize your notifications according to your preferred time to take action on them or according to the schedule you set for them to pop up on your screen. Live text can help you collect text information directly from an image or a live photograph that can be mailed, or even directly call the number from the image, and lastly, live text translation can be accessed by simply a tap on the image.

Get Work done easily with iPadOS 15

Source – Apple.com

The all new iPadOS15 enables you to get work done easily through its organizing capabilities, hence making you much more productive. iPadOS15 comes up with a striking feature called Multitasking to enable you to use more than one app in a single window, allowing you to use full screen or split view or slide over or the center view as required by the user. One can enjoy the Widgets and App Library on the home screen with a new user interface.

Stay Connected with MacOS Monterrey

Source – Apple.com

The MacOS Monterrey introduced Shareplay, a powerful tool through which you can watch, listen together, as well as share your screen during facetime. Also improving Facetime was Spatial audio where individual voices sound like they’re coming from where that speaker was positioned on the screen, a new Mic mode to keep only your voice loud and clear and a Portrait mode to minimize background and keep the focus on you.

One WatchOS8 for all your needs

Source – Apple.com

The watch OS8 comes with several exciting features. First off is the new app Mindfulness which helps keep you focused and centered with calming visualizations as well as keeps a track of how many mindfulness minutes you’ve had on the day. You can also track your Heartbeat, Sleeping respiratory rate, and several other health metrics to keep better track of your health over time. With Apple Wallet, you can store Home keys, Credit cards, ID cards all at the same time in one convenient location. You can even start your car, open your front door and turn on your entry lights, all with the click of a button.

To know more about how using Apple’s latest products and technology can help grow your business, contact us at sales.india@teamcomputers.com

6 Cyber Security Facts every CISO Should Know

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With Work from Home becoming popular amid the pandemic, cyberattacks by ransomware operators have been on the rise, they may go after any organization, an enterprise, or a small business as long as they will gain access to them with ease.

No one today is a stranger to the word Ransomware. But yes there are certain tips and tricks to safeguard yourself from such attacks on an organizational level. A good computer security practice can help defend organizations against ransomware attacks.

If you are a supply chain company then with new remote working normal, working with numerous third-party vendors has become inevitable which can create multiple blind spots. Thus, a realistic and sustainable security strategy is needed.

Amid Covid-19, BFSI is observed to be one among the foremost critical and targeted sectors by hackers. Ransomware attacks, data breaches, malicious botnets, DDoS, etc have created havoc within the sector. Apart from data breaches, a cyberattack can cause system downtime, which is unacceptable.

With transformative digital technologies, privileged accounts and credentials are one of the biggest areas of attack, hence multiple layers of security are required along with eliminating unnecessary privileges and permissions. How many of us in our daily life keep updating our passwords be it a bank or normal mail until provoked. In Fact, we keep almost similar passwords for all our accounts!

So we came up with a list of 6 Cyber Security Facts that can help CISO’s keep their organizations safe and drive more value

1) Establish security awareness within the organization 
You can do that through monthly security campaigns that remind employees to avoid clicking on unknown senders’ links and attachments, among other best practices.

2) Establish Group Policy Objects (GPOs) rules
This will allow your organization to regulate the execution of files on endpoints. You can add rules that block file execution from specific directories, disable attachment-based file executions, restrict access to the instrument panel etc.

3) Ensure you have antivirus and firewall installed on all endpoints
Antivirus software is predicated on signatures, so there’s still the danger of latest ransomware variants slipping through the cracks. The firewall is an additional layer of security or first line of defense. A multi-faceted security system is best – one that employs heuristics, behavior-based detection or EDR (Endpoint Detection and Response), EPP (endpoint protection platform), etc.

4) Data Backup 
Ideally, a backup that’s entirely separate from the pc system is best. That’s because if a ransomware attack happens, the backup shouldn’t be affected. But carefully consider all available options since each will accompany a degree of risk.

5) Restrict admin rights on endpoints
You can reduce user privileges to decrease the attack surface significantly.

6) Keep commonly exploited third-party applications updated
Be sure to acquire the right security solutions. As ransomware continues to evolve, the simplest cure may be a strong defense, maintained and frequently tweaked for improvements.

Get in touch with us to explore the best Security Solutions for your enterprise!

Why are top Pharma Companies in India focusing on Sales Force Automation in 2021?

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Covid has accelerated digital transformation across all industry verticals and departments. Organisations are now opting for a more advanced automation in processes to increase the speed of business. For the pharma industry, digital transformation majorly lands on how the field force can be digitized and made more productive to accelerate the growth of business.

The success of any pharma company is majorly determined by its active and productive field sales force. Due to increasing competition, all the leading pharma companies are adapting to the new technologies that can enrich their field force to stay ahead of the competition. Solutions such as Sales Force Automation are now playing an important role in the pharmaceutical industry since it helps the companies to automate various aspects of their sales process.

But what exactly is Sales Force Automation?

Sales force automation is a solution that replaces the traditional sales process and approach and equips the field force representative with mobile devices such as iPad or tablets and softwares to reduce the amount of manual, repetitive tasks.

With the sales force automation solutions, pharma companies can get benefits like real-time information from the market such as daily sales, monthly sales forecasts, reduced printing cost of marketing collaterals and enhanced productivity of their field force.

Sales force automation solutions have countless advantages such as –

Reducing printing cost of marketing collaterals to zero – As the field force is equipped with mobile devices such as iPad or tablets, all the marketing collaterals like leaflets, brochures, catalogues can be stored on the device itself. Also, these digital assets can be instantly shared with the customer via email or WhatsApp for a better recall of the product.

Flow of information in real-time – The SFA solutions allow the backend office teams to see the sales happening in real-time by the field force representative. The CRM which is a part of the SFA solution helps in processing the order in real-time from the retailer or distributor thus increasing the speed of business. Also, marketing teams can leverage SFA solutions by sharing marketing assets directly over the air instead of getting them printed and delivered to regional offices.

Delivering great customer experience – With mobile devices such as iPads and tablets in hand, the companies can now create interactive content for the customers such as informative product videos and 3D chemical structure of drugs. If the content is more interactive, customer conservations turn even more interesting.

Improve productivity of Sales team – The sales team can save a lot of time with paperless order tracking, sales reporting, conveyance claiming and proper calendar management. This extra time enables them to meet more customers and focus on sales.

Precise Sales forecast from past Sales data Analysis – With real-time and accurate information entered into the CRM, the sales managers can easily forecast the monthly or weekly sales. Also, different kinds of sales reports such as weekly, monthly, customer-wise, product-wise, can be instantly viewed on-the-go by the field force representative as well as by the sales manager.

Tracking Sales rep’s live location – The in-built GPS functionality of devices integrated with the SFA solutions automatically tracks the location of the sales person. This can be used in automating various processes such as conveyance claims based on the route, routes to plan meetings in an area and tracking live location of the sales person.

So, with all the benefits mentioned above, it won’t be wrong to state that a majority of success in sales for pharma companies depends on the efficiency and productivity of the field force. In 2021, every pharma company must deploy an efficient sales force automation solution to increase the productivity of the sales and marketing teams. A right sales force automation solution can lead to better engagement between the sales reps and customers, opening the window for interactive communication, increased trust, and more revenue.

At Team Computers, we pave the way for pharma companies in their digital transformation journey. Being India’s leading IT provider, we offer end to end IT services from hardware to software to services and support. We are already working with India’s leading pharma companies and have digitized over 2 lakhs field force representatives.

To know how Team Computers can help you implement sales force automation for your field force and grow your business, reach us at sales.india@teamcomputers.com

 

Reshape the Future of Remote Working with VDI

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Covid19 struck fast and hard, most of us had to adapt ourselves to the new habit of working remotely. The whole concept of working remotely made the employees feel more productive and progressive at the same time, giving them the flexibility to work anytime and anywhere. As a result of which today a growing number of employees want to work remotely at least some of the time.

By honoring this request, the employers get an opportunity to earn favorable reviews from the employees and also find cost savings in providing the required support. Now this becomes a task for the IT department to enable work arrangements and ensure that the remote access to corporate data and applications is straightforward, reliable and secure for the employees.

This is where Desktop Virtualization, or broadly termed as Virtual Desktop Infrastructure (VDI) comes into the picture.

#What is VDI (Virtual Desktop Infrastructure)?

Virtual Desktop Infrastructure is a system where virtual machines look after the management of desktop environments and applications that allow employees to work and access applications and services anytime, anywhere. Desktop environments are hosted via VDI on a centralized server and deployed to the end-users as and when a request comes up.

#How does VDI work?

In VDI, Hypervisor and Connection broker are two major data center components. Hypervisor segments servers into virtual machines that in turn host virtual desktops, users get to access these virtual desktops from any device or location, while all the processing is done on the host server.

The second major component, Connection broker is the heart of any hosted desktop environment that provides remote access to all of your resources. It acts as an intermediary between the user and the server, where the users can access their desktops and applications on-demand from any location.

#Why VDI?

The advantages of using VDI are multifold, with the most significant being –

  • Remote access: VDI users can connect to their virtual desktop from any location or device, making it easy for employees to access all their files and applications and work remotely from anywhere in the world.
  • Cost savings: Since processing is done on the server, the hardware requirements for end devices are much lower. Users can access their virtual desktops from older devices, thin clients, or even tablets, reducing the need for IT to purchase new and expensive hardware.
  • Security: In a VDI environment, data lives on the server rather than the end client device. This serves to protect data if an endpoint device is ever stolen or compromised.
  • Centralized management: VDI’s centralized format allows IT departments to easily patch, update or configure all the virtual desktops in a system.

#Change your game with VDI 

To summarize, VDI moves end-user computing from employee workstations to a centralized, server-based infrastructure. That means data and apps no longer live on personal computers, laptops or other end-point devices. Instead, those resources move to a managed data center — on premises, collocated or in the cloud — and employees can access them on the devices they prefer.

In today’s environment of remote working, VDI can be a game changer for businesses that implement it at scale. Team Computers offers simplified VDI deployment with minimal disruption and can help you turn into a fast, flexible and cost effective digital workspace.

Get in touch with our VDI specialists today!
https://www.teamcomputers.com/

Flexible allocation of products’ expenses and higher revenue with PL Automation

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A Japanese multinational company has a workforce of about 12,500 in India. Using Analytics, the company has deepened it’s knowledge of Key Performance Indicators of various manufacturing sectors and employee performance across the entire organization in India. The insights gained have helped the stakeholders improve areas of the business such as Revenue targets, employees’ scorecard evaluation, spare parts product filtering and services.

Challenges

In India the company uses Profit and Loss reports to know the expense allocation on various heads through General Ledger(GL) data and expense data separately. A product hierarchy is maintained which includes rows like product center, product sub-group, segment and module. They all are further combined with categories like Trade partner, Branch and Sales channel one by one till the expense head is determined for the product picked for P&L Analysis. The combination and permutations are such, say a product from ‘module’ is picked and combined with ‘sales channel’ through a logic to give out it’s overall expense head, if the expense head is not determined at ‘sales channel’ then the set of combination shifts to ‘module and segment’, so on.

The key IT challenges the company faced while implementing this intelligence are:

  • Manual Preparation of Reports
  • Time lag in Report Preparation
  • No insights into current operations
  • One handler, many point of contacts
  • Data in Silos

 

These IT challenges percolated down to their business performance as well due to delayed delivery of P&L reports at the end of the Month.  Limited number of logics for quantification of reports and less accuracy on expense head failed to give the true picture of the P&L status.

What did we do?

With the help of Analytics we provided the company with main 11 Dashboards – PL Automation being a huge success.

  • These Dashboards provide Business Insights in an integrated and compiled format,data is collected from multiple sources and integrated together.
  • The reports are now easy to understand since all the information is clearly visible in the form of charts and graphs, as compared to the huge excel reports earlier.
  • Reports are shared with all the employees in the organisation irrespective of their departments, in time. The dashboards have enabled the employees to co-relate multiple business reports at a time and make quality decisions faster.
  • The dashboards prepare reports that are completely automated and do not require any human effort.
  • The Dashboards have helped to increase the accuracy of numbers while calculating expense heads in P&L Reports significantly.
  • Executive Dashboard for the CEO on a mobile app that has reports refreshed in every 3 hours. Giving a near real time look and feel to the dashboards.

How did P&L Automation Help the Japanese multinational?

The company was very impressed by our deliverables and enjoying the user friendly Dashboards.

  • They have seen a significant amount of increase in the accuracy of expense heads calculated from P&L reports after automation.
  • Level of logics used to calculate the expense heads has increased from 4 logics to 16 logics, i.e  the accuracy of determining the profit making of products or services has increased 4 times than earlier.
  • Earlier they had an expense head calculated through P&L determination of 8 product(90 yo 95% determination) per month  from company’s division(CSD)  but now it’s done for all products (100% determination)
  • PL reports are calculating operating profit [Revenue(Total sales) – Expense(like salary, marketing expense etc)
  • The time lag of report generation has reduced from 30 Days to approximately 19 days.

How workplace by Facebook is helping hospitals?

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Workplace by Facebook is a communication tool that caters to the needs of an organization from helping the employees to stay in touch with each other to giving them a platform to store their files. With Features like News Feed, Live video conferencing, and Knowledge library, it makes it very easy for the employees to stay updated with the company’s information and happenings.

A workplace with its whole plethora of tools only seems to be suitable for big firms but there are a variety of reasons why today hospitals worldwide are adopting it.

  • Better Communication
    Traditional ways of communications and physical meetings take a lot of time and are relatively expensive. The workplace helps in keeping the workforce connected 24/7 while curing problems like email fatigue. Also, meetings can be attended by any number of people, anytime and from anywhere resulting in the flexibility of work and saving their time and money.
  • Financial Advantage
    Replacing meetings with posts and newsletters uploaded to the workplace leads to faster transmission of information and saves the time of the employees and company’s money. Training and development of employees, guest speaker sessions, and ceremonies can be done without a venue, saving the company a fortune.
  • Time-Saving
    The phrase time is money was never not true. As mentioned above, conduction of various events and meeting can take place in the workplace via which, the company can save a lot of time and hence money.
  • Feedback and Surveys
    Quality Assurance and feedback management were never this easy. Through the workplace, you can share files, company policies with the customers and ask for honest feedback, the data of which will be transparent and will be accessible to everyone again saving a lot of paperwork.
  • Faster and effective data transmission
    Through the workplace, information can be transferred throughout the organization a lot faster than before. A simple post can be liked and commented on in order to see how the decision or change is being received by the members of that organization. Information like offers and pricing changes can be conveyed to the customers via channels.
  • Delegation and patient distribution
    Managers can specifically tag people to delegate the work. Patients and appointments can be distributed through the workplace where the doctor knows how many appointments they have on that particular day and deal with them accordingly.

Hence, the workplace is a one-step solution to the synchronization of all the departments in your organization. Hospitals are large complex organizations with a lot of interrelated departments and the workplace makes it easier to integrate not only the departments but also the people who work in these departments together.

 

 

Hospital Automation

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How to deliver a better patient experience with RPA

Robotic Process Automation has been helping industries accelerate and streamline manual business processes. One of the major industries being Hospitals and Healthcare organizations,  while they heavily depend on human experience for decision making, there are areas such as Patient appointment scheduling and monitoring against discharge instructions where a highly secure, scalable, and reliable Digital Workforce can assist in improving patient care and business efficiency, both.

Challenges while scheduling patient appointments

  • While scheduling patient appointments online, the scheduling systems collect information such as medical history, insurance details, and diagnosis in the registration process.
  • The appointment further has to be scheduled as per the doctors’ availability, location, and diagnosis. Processing patient information, matching it with all the criteria, and then fixing the appointment manually is a very tedious, time-consuming task.
  • In case, a doctor is not available to attend to the patient, the staff has to inform the patient beforehand.

How can RPA help

The RPA Bots automatically collect patient information, create it into a report and process it further to a management representative to fix the appointment. The bots track the doctor’s schedule and notify patients in case of unavailability for the patient’s appointment.

Challenges while monitoring discharge instructions

  • At the time of discharge, a patient has to fill in a number of prescriptions and is required to follow a few post-discharge guidelines such as follow-up appointments and medical tests.
  • It is the healthcare provider’s responsibility to ensure that all the forms are filled and the patient is abiding by the post-discharge guidelines.
  • It is a very challenging task for healthcare providers to monitor and ensure compliance with those discharge instructions.

How can RPA help

The RPA Bots send automated reminders about the discharge guidelines such as follow-ups scheduled or due medical tests to the patients. In case a patient comes up with a query or needs help for his further condition, the bots send an automated alert to the healthcare providers.

Conclusion – 

Robotic Process Automation has been providing healthcare providers the time to do the tasks they are uniquely qualified to do, while the RPA Digital workforce does all the mundane, repetitive tasks. RPA is helping the hospitals to address the patient’s needs better with an instant, automated response and provide them better healthcare services.