Category: Infrastructure Solutions

Usage drives RoI – We’ve known this along, but this has been an age long challenge to address. Well, not anymore!

Qlik has found a probable answer – a chatbot so that your users do not have to log in, look at dashboards or have the ability to infer them. They can now do what they do best, simply ask questions in natural language and get responses!

Questions such as

• What are my sales this quarter?
• Which of my branches have a negative net?
• Who is my highest performing salesperson?

Qlik has lately introduced the Qlik Insight Bot, delivering AI power conversational analytics to any and every user of the organisation.

The Qlik insight bot can be accessed directly from the qlik sense environment or through popular collaboration such as Skype or slack, making it easy for people to access analytics wherever they work!

Users can now ask questions and get a variety of answers making it easier for more people to make a data-driven decision – to put it simply- “If you can chat you can engage with your data”.The Insight Bot is readily available at the lower right corner- a simple click brings up information of the interface ready to accept commands and questions and alongside interacting with the qlik sense business apps.I’d like to quickly make you understand what Qlik Insight Bot has to offer- Kickstarting the story with an example: So simply type “show apps” notice that as I start to type, it suggests me various comments that are available, that it has already learnt from my previous needs, therefore making those suggestions. The comment “show apps” displays those qlik sense apps configured from the bot.

For example: clicking one of these such as retail convenience, sets the context of the app and provides a generalized overview and summary of the KPI’s. This keeps me engaged with the data. At this point, I wish to see what measures are available so I type, “show measures and now I see list of all the apps, now I am interested in the cost of goods sold, clicking that not only displays the value but also presents the chart showing all my measures overtime along with links to actual Qlik sense web page for deeper analysis, Bot continues the conversation by further suggesting other reviews encouraging me to ask that next question. Now I want to see some visualizations and a list of governed KPI’s visuals that are available in the app displays. At this point, I hope you are seeing the power of simple conversational analytics To stay competitive, organizations must enable their entire workforce to make better decisions using data. Qlik Insight Bot offers a powerful new way to make data and analytics more accessible to everyone by letting people use their innate communication skills to get the information they need. That helps organizations:

• Reach more users with the right data, wherever and however they work.
• Enhance data literacy and data-driven decision-making at all levels.
• Get more value from data and analytics investments.

Insight Bot is a perfect compliment to your existing qlik sense enterprise solution.

For conversational analytics, make analytics available to everyone, let’s get started with Qlik today!

APIs came more and more to the forefront of tech-thinking in 2012 and there was some great thinking about API trends and the Web more generally.

When it comes to the application programming interfaces (APIs) and the API  economy, the question that gets asked most frequently is “What is an API?”. Thanks to the wider-spread attention that APIs are getting from the mainstream media, “What is an API?” is, in fact, the million dollar question because, for those who understand the potential of APIs, there could be millions of more dollars to be made, or saved.

Example:

Imagine a waiter at the restaurant, You the customer are sitting at the table with a menu to order from, and the kitchen is the provider who will fulfill your orders.

You need a link to communicate your order to the kitchen and then to deliver it back to the table. It can be the chef as he’s cooking in the kitchen. You need something to connect to the customers who are ordering food and the chef who is preparing the food. That’s where the waiter – or the API – enters the picture.

The waiter takes your order, delivers it to the kitchen, telling the kitchen what to do, it then delivers the response. In this case, the food back to you. Moreover, if it’s designed correctly, hopefully, the order won’t crash.

Google has been launching APIs open to the work to use.

With the introduction to  what is an API, let’s talk about Top 5 APIs launched at Google Next, 2019

1. Video intelligence API-bundled enhancement

Video Intelligence API, is a pre-trained machine learning models that have a tendency to automatically recognize a vast number of objects, places, and actions in stored and streaming video. This has proved to be one of the most efficient resources for common use cases and improves over time as new concepts are introduced.

2. Cloud vision API

Cloud vision allows developers to easily integrate vision detection features within applications, including image labeling, face, and landmark detection, optical character recognition and tagging of explicit content. The use cases included are label detection, face detection, text recognition.

3. Document understanding API

This is an extremely innovative launch as with this if your business requires any manual paperwork processing, document understanding API can be used effortlessly, this will enable the task to classify documents, extract crucial information from scanned images. the following use cases are included: document and content management, digital transaction management, system integration, robotic process automation, procure to pay automation.

4. Recommendation API

Do you have a retail-oriented business? Wow, recommendation  API is the solution as this will help you deliver highly personalized product recommendation to the customers at scale. A fully managed service, this API puts all of the data to work to deliver high quality, relevant recommended products.

5. Visual Product Search

Looking to deliver relevant products to the customers?

Visual product search helps you match the customer-generated images from the product catalog. These results tend to reduce the purchasing friction for the customers by promoting them with product based on their interests.Wow! That was a lot, there are constant updates to the API system, this is being done for better support developers and there are new solutions being launched to meet the ever-growing breadth of business and industry needs.

1. Database Services

The new SAP HANA gives you a chance to process information at the time by utilizing in-memory database administrations to process rapid exchanges and investigation. This sees no difference amongst the database layer and the applications layer. Along these lines, it takes into consideration an a lot speedier preparing execution.

2. Advanced Analytics Processing

Addition of new bits of knowledge from cutting edge investigation preparing by utilizing in-memory information handling abilities – content, prescient, spatial, chart, gushing, and time arrangement. In the event that your association has a requirement for up-to-the-minute data or procedures reports that set aside a long effort to create, SAP HANA can without a doubt help you.

3. App Development

Develop next-generation applications that combine analytics and transactions, and deploy them on any device. This gives your organization a cutting edge advantage over others with new custom applications to have great growth for the organization.

4. Data Access

Increase a total and precise perspective on your business by getting to information from any source – inward or outer. Access information where it’s found, incorporate or reproduce pertinent information into SAP HANA, and guarantee information quality to build trust in basic leadership.

5. Administration

Improve framework organization and IT tasks with instruments that assistance you screen forms, guarantee information and application security, and accomplish nonstop accessibility. Keep your business running easily and viably – from any gadget or area.

5. Security

Keep your interchanges, information stockpiling, and application administrations secure with strong character and access the executives controls. Depend on top tier programming security, fixing, and encryption – and utilize a dashboard to screen all KPIs identified with security.

Get in touch with us at Team Computers for further assistance.

Contact: Deepak Leekha/8708971332

Are you looking for one of the most feature rich and user-friendly solution on the web that combines email, collaboration, conferencing, calendars and more? Do you hear people talking about how great they think google products are and find yourself wondering what G SUITE is?

G SUITE is Google’s answer to a number of different productivity problems facing most organizations. In one suite of tools it offers, solution for emails, word processing, and spreadsheets, presentation decks, shared calendars, cloud storage and more.

Keeping the focus on innovation in G Suite intact, Google Next, 2019 covered a host of new features introduced. Let’s have a look at the top 5:

1. New and Improved Hangouts

Google Hangouts provide a smarter way for communication, with live captioning, increase in the number of participants allowed per hangout and public live streaming being new add-on’s. Google is transitioning the classical hangout chat and meet to match next generation team communication policies.

2. Google’s new Currents app

Now that google plus is history, today Google unveiled what will be offered to
G suite users in its place: Currents. The new app “enables people to have meaningful discussions and interactions across your organization, helping keep everyone in the know and giving leaders the opportunity to connect with their employees”.

3. Work with Google Voice

A simple, smart, scalable solution- newest of all innovation, with this, Voice can be customized to fit your day to day workflow. Integration with hangout meets and calendar keeps the focus on what’s important.

4. Streamline work through Drive Metadata

Find files in drive faster and easily while maintaining more granular and effective content. Applying metadata strengthens search by making content discoverable based on contexts, content or status- and enables easy curation based on granular details.

5. Let’s be transparent through G Suite

With new enhancements from Google Next’ 19, another added feature is to manage transparency with access to approvals and justifications and also the benefit to access locations on G Suite, with this it’s easier to expand visibility and there’s an easy movement towards the cloud.

Google Next, 2019, also unveiled some cool announcements on the cloud front. The largest was clearly Anthos, Google’s multi-cloud management tool. With Google providing more options to users of GCP with APIs, Google is living up to its vision of “APIs for everyone”.

With this discussion on new Google cloud innovations, share your views and ask questions below

This month we caught up with Roopam Sharma, Design head at Team Computers. Team is a leading IT infrastructure and Information solution provider, dealing with well-known names in the corporate industry. About the day-to-day challenges, she faces at her work, her vision and strategies to overcome those challenges – our design head gives us an overall insight…

Tell us about your background as a designer, & what does your regular day include?

I was fond of sketching and drawing since I was young. At school, I would take part in drawing competitions and adored winning. Ended up studying Bachelors in Fashion communication from NIFT, Delhi. The course gave me lots of exposure in visual merchandising, fashion styling and photography.  Helped me gain proficiency in the fundamentals in each field.

Yet, what got my advantage was Graphic designing. The joy of converting your ideas and thoughts into a digital format,  and playing around with fonts & typography is my motivation bait since I started working in this field.

Which creative products could you not work without?

My iPhone and iMac – I cannot imagine using any other products.  I recall that I acquired my first iPhone 6 years ago and not long after, a MacBook for my college assignments. Have been a faithful Apple client from then on. At work, I use a 27″ iMac which gets my day across, easily.  I started using Wacom soon after I got a MacBook Pro as it only seemed logical replacing the pencil with a stylus as a design student. From ideating on notes in my phone to transferring and converting these ideas into final designed deliverables on my Mac – results into a seamless transition from idea/concept to a final design.

 

You must be keeping yourself updated with the latest technologies?

We live and breathe in a technology-driven world. From the morning alarm to ordering food or just going out for coffee. We need innovation all the time. We would have been stuck in the stone ages if we hadn’t learned to evolve and adapt to the new things. Enthusiasm to adapt more and more is of key importance.

The creative community needs to keep themselves updated with the latest versions of technology to meet the demands of the client. This is indispensable.

 

What are the biggest challenges professional creative people face today?

The biggest challenge I feel has always been to be able to strike a balance between what the client briefs and your creative interpretation of it. To reach a point where the brief is in sync with your creative freedom and the other way round. You won’t always be able to crack that brief or decipher what the job demands exactly, but hang on and be patient. Give it your 100 percent, it’ll work out.

Any productivity tips or tools that you’d recommend to other design creatives?

Start the project with an empty head and don’t go digital straight. Keep a notebook handy with you at all times and make it a habit to put your thoughts on paper first. It might seem old-school, but it saves all that extra time (sitting idle in front of the blank screen). Helps you get your ideas together. And be open to constructive criticism. Switch from the mouse to the stylus and use Apple products for better productivity, as the color selection is the most critical part in the graphic designing field and Apple products won’t let you down. My work process got 10 times faster, with an increased satisfaction level. Let your imagination run wild and ideas flow – you never know at what point you’ll be able to hit the right note on that brief.

There has always been a debate around which one’s better for the company – keeping your data on premise or moving it to the Cloud.

While both have their own use cases, what are the major parameters that one should consider while deciding on whether to move on stay put?

Here are 3 major parameters to consider, why and how.

1. Customizable vs Scalable

A company running its own data center has control over a lot of things like the location of the data center, hardware, security, management and much more.
But, one must not forget that a data center has limited capacity. In the era where companies target exponential growth, the resources required to grow at that speed also grow exponentially.

Cloud, on the other hand, gives you the opportunity to scale with almost unlimited capacity. All this at jet speed.

2. Security

In a traditional data center, security has to be managed by the company itself. There are multiple aspects that one needs to take care of in this scenario – On Site Guards, Video Surveillance, Access Control, Security Personnel, DDoS Monitoring & Protection, Firewall, etc.

While if a company decides to move to the Cloud, security has two aspects – Security of the Cloud and Security in the Cloud.

Security of the Cloud is taken care of by the Cloud Service Provider which includes Physical security, Firewalls, Compliances, Video Surveillance, Access Control, etc.

A company who is using Cloud then is left with taking care of the Security in the Cloud. For example, if they have an Application hosted in the Cloud, they need to ensure Application level security.

3. Cost

Obviously, if your company builds a data center from the ground up, this will take a lot of time, and your company will be responsible for the system’s maintenance and administration. Operating a large data center can cost a company millions of dollars every year.

A cloud service is by far more cost-effective, especially for small companies. It does not require anywhere as much time or money to set up and run. The cloud service is available for your company’s use almost immediately upon registration.

Did you know that as per Industry reports, 30-35% of the Cloud spend goes wasted (Source: TechBeacon).

Switching to a Pay-as-you-go model is the right beginning. You get rid of capex and can address your growth uncertainty to an extent. But it’s quite likely that you’re paying more by not having the right sizing on the cloud.

Managing your Cloud expenditure is easier said than done. In this blog, we’ll take a deeper insight into challenges faced in Managing Cloud spendings and how one can overcome them.

1. Tap on Utilization

As you evolve in your Cloud journey, it gets more and more difficult to keep a tap of the numerous Cloud services you’re using. You do get to know your Billing at the end of the month, but do you monitor how much utilization has actually happened at the server level.

2. Shadow IT

In organizations, apart from IT, there are a lot of other departments that use Cloud services which go largely unchecked. The most common concern across organizations is that they use the services for a while that they have provisioned and then leave them idle only adding up to the charges without utilizing them.

3. Rightsizing & Automation

The biggest advantage of using Cloud is to Semi-Dynamic and Dynamic applications since they are unpredictable in nature and can be scaled up and down depending on usage.

In such a scenario, you cannot follow a set it and forget it approach.

How to overcome such challenges?

Proactively keeping a tab on utilization is one the keys to optimizing your Cloud. But what all do you need to monitor?

Well, here’s a checklist to begin with –

• Utilization of unused and underutilized resources
• The timing of resources utilized, especially development resources to ensure they’re switched off while not in use
• Resource utilization by departments, especially idle resources
• Pricing structure of the Cloud Solution Provider

While you monitor all these parameters to begin with, necessary and corrective action of terminating resources needs to be taken timely to ensure you’re actually paying for only resources you’re using.

These activities will also help Forecast your usage and plan better.

Think you need to optimize your Cloud? Get in touch with us

at cloud.sales@teamcomputers.com or give us a quick call at +91-8860716613

Now that you’ve got your Management Information System with Business Intelligence, have you been wondering “What next?” With a lot of buzz around technology like Big Data, Predictive Analytics, Business Intelligence, Data Science etc. that are floating in the market, it has become increasingly difficult to figure out how to apply these to your business.As an avid user of the banking system, here are 6 things I wish banks would and would not do; also, a few cents on how it can be addressed:

• Stop the Standardized, non-personalized, non-relevant communication
  I’m actually done receiving multiple calls about how I am eligible for a credit card or that I should pick up a home loan. While these spark my interest once in a while, I am as quickly put off by the fact that the person calling me follows up with questions around my income or what kind of account I hold with the bank when I’ve already provided this information before!What you can do:
  This can be resolved easily by getting a Single View of the Customer using a Master Data Management solution to:Maintain a Golden record per customer that will provide a 360* degree of each customer and his/her relationship with the bank. This data can be further enriched by using social media data. Deliver personalized messaging in marketing campaigns: Segmentation of your customers and an analysis of their behaviour in terms of what are the products most suited to their profile and what they are likely to buy next can help you communicate only the most relevant messages to the customer.
• Protect my identity!
  Identity theft scares me. I am afraid that, at any point, my money from my bank account might be stolen, or that my credit card may be swiped. While a lot of banks take the necessary actions to reimburse the lost amount to the customers, the stress, tension and inconvenience it causes knows no bounds.What you can do:
  Predictive analytics is at the cutting edge of fraud detection. Analyze your customer’s past transactions, what, where and when they have been using their credit and debit cards and internet banking and pick out the anomalous activity to save your customers some precious time and effort.
• Help me when I need it!
  More often than not, when I call a bank, post going through an unpleasant IVR process, I reach out to a support executive who does not have the answer to my questions. He/She then promises to get back to me via email, or redirects me to another customer service agent to whom I have to explain the problem to all over again. Sigh!What you can do:Two things.One, get a chatbot in place for customers who prefer self service. A chatbot, powered by AI and with real time access to information, will be indistinguishable from humans. Or more efficient. In a recent survey by PwC, about 27% of customers were unsure whether their last service interaction was with a bot or human.Two, monitor the types of queries each of your call centre agents are most effective in resolving and use analytics on pass on only those queries to the agent. No more forwarded calls! Tada!
• I don’t get reminders on my Credit Card payments!
  There are months when I am late to pay my credit card bills and run into trouble later. I tend to forget about it and I end up spending more interest on my debt. I get very few reminders for paying up my credit card debt.What you can do:
  Machine Learning offers clear benefits in this area. Banks can integrate various modules of Machine Learning in the collections process and send automatic reminders to their customers. The frequency of the reminders can be set according to the history of payments behaviour.
• I want to apply for a home loan and I don’t know my credit score!
  I have recently decided that I want to buy a house in one of the metro cities. I am in mid level management position at my firm and currently have a car loan and some credit card debt. I called up the my bank to inquire about my credit score so that I know how much loan can I apply for and at what interest rate. My call just kept getting transferred without anybody giving me a concrete answer.What you can do:
  Credit scores are based on behavioral data, whether the consumer pays on time, amount owed and so forth, and the factors used are public. Some scores may use other factors, such as where you went to school, previous year’s earnings and whether you have dropped a phone number. Predictive Analytics can help with drawing insights into this behavioral data and give a valid credit score.

So, what about you? What are some of the biggest pain points you have as a customer? Or the biggest pain points you’ve identified as a bank? Do let us know in the comments section below.

Also, stay tuned or reach out to Team Computers to know more on the nitty gritties of the solutions mentioned in this article.